Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from professionalblends.com (the “Site”).  This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

COOKIES, LOG FILES AND WEB BEACONS

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Where necessary, this website uses cookies to store information about a visitor’s preferences and history in order to better serve the visitor and/or present the visitor with customized content. Advertising partners and other third parties may also use cookies, scripts and/or web beacons to track visitors to our site in order to display advertisements and other useful information. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies.

Cookies and Other Technology, like many sites, employs cookies and web beacons (also known as clear GIF technology or "action tags") to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage. Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of our Site.

We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO GATHER A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware."

“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.

ORDER INFORMATION

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

This information allows us to process and ship your order in a timely manner.

We do not share this information with outside parties except to the extent necessary to complete that order.

We use return e-mail addresses to answer the e-mail we receive and to update you with information and notices. Such addresses are not used for any other purpose and are not shared with outside parties.

We also use your email to send you news about our store, new products and other updates, unless you unsubscribe from our email list.

Also, if you choose to sign up for and participate in the interactive areas of our Stores, certain information about you may be displayed publicly on our Stores and on third-party sites, such as your photos, stories, posts, product and company reviews, wish lists and other information you choose to provide.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us complete your order, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. 

At Professional Blends your privacy is very important to us. We will never give your name, address or any other information to any other company or individual for their promotional or financial gain. The information you submit is used to help you build and maintain your personal account.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

OPTING-OUT

You can opt out of targeted advertising by using the links below:

To learn more or to choose not to have this information used by our third party advertising partners by opting out, please visit the Network Advertising Initiative by clicking http://www.networkadvertising.org/managing/opt_out.asp

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

GIVE CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

We are based in the United States; the information we collect is governed by U.S. law.  By accessing or using our Stores or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

WITHDRAW CONSENT 

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at: customerservice@professionalblends.com  or by mail to: Professional Blends, P.O. Box 396, Quakertown, NJ  08868

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

INTERNATIONAL TRANSFER OF INFORMATION - YOUR RIGHTS

If you are visiting this Site from outside the United States and provide us with Personally Identifiable Information, please note that your Personally Identifiable Information may be transferred, stored and processed within the United States. The data protection or privacy laws in the United States may not be as comprehensive as those in your country.

By interacting with this Site, you are consenting to the transfer of your Personally Identifiable Information and you understand that Professional Blends may transfer that information to its affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.

You also have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

THIRD PARTY SERVICES AND WEB SITES

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

This Site may contain links to other third party web sites. Professional Blends does not endorse and is not responsible for any third party web sites, products, services or business practices.

Professional Blends assumes no responsibility for the privacy or security of information you provide to any third party through linked web sites or any other means. When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

With respect to purchase transactions through the commerce solution which is accessible through this Site, users may be required to provide Personally Identifiable Information (including credit card information) directly to third-party providers (such as shipping providers or payment gateways) used by us.  They only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, a third party retailer in connection with the sale of products through this Site, and any information so disclosed to such third party shall be governed by such third party’s privacy policy.

DATA SECURITY

To ensure your personal information is secure, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including but not limited to Secure Sockets Layer ("SSL") for all financial transactions through the Site. So when you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is foolproof, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Any information that you transfer to Professional Blends is done at your own risk. Professional Blends makes reasonable efforts to ensure security on our systems. However, this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of firewalls and secure server software. The safeguards we use reflect, in a commercially reasonable manner, the nature of the information you have supplied to us and the nature and scope of our business.

Professional Blends does not make any warranty (express, implied or otherwise) that Professional Blends will be able to prevent any loss, misuse, unauthorized access to, or alteration of, Personally Identifiable Information or information you transmit to us through this Site or otherwise.

You are entirely responsible for any and all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security of which you become aware. You are responsible for taking precautions and providing security measures best suited for your situation and the intended use of the registration and Site.  

We urge you to take every precaution to protect your Personally Identifiable Information when you are on the Internet or storing such information on your device. This Privacy Policy does not extend to anything that is inherent in the operation of the Internet and therefore beyond our control.

OUR COMMITMENT TO CHILDREN’S PRIVACY

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

GOVERNING LAW

This Agreement shall be governed by the laws (both substantive and procedural) of the State of New Jersey and by the federal laws of the United States, excluding their conflicts of laws provisions. All disputes, controversies, and disagreements between the parties arising out of or related to this privacy policy shall be exclusively submitted for, resolved, and finally settled by binding arbitration.

YOUR CALIFORNIA PRIVACY RIGHTS

California law permits residents of California to request certain details about how their Personally Identifiable information is shared with third parties for direct marketing purposes pursuant to California Civil Code Section 1798.83. However, under the law, a business is not required to provide this information if it permits California residents to opt in to, or opt out of, this type of sharing. Professional Blends qualifies for this alternative option. To opt out of having your information shared with third parties for direct marketing purposes, please call Customer Service.

CHANGES TO THIS POLICY (Last Modified 12/25/18)

Professional Blends may change this Policy from time to time. If we make changes, we will notify you by revising the Effective Date above and, in some cases we may, but are not required to, provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Policy to stay informed about our information practices and the ways you can help protect your privacy.

CONTACT US

If you have any questions, comments or concerns about this Policy or about our privacy practices, please call our customer service representatives at (833) 252-1409 or send an email to customerservice@professionalblends.com.  You may also direct your privacy-related comments or questions to the following address:

Professional Blends
P.O. Box 396
Quakertown, NJ  08868